Home care agency websites that answer a family before they pick up the phone

I build sites for home care, private nursing and companion-care agencies in Ontario. The price is fixed in writing at $899, $1,499 or $2,999, and below is a home care site I built in Toronto.

Get a fixed quote Read the home care case study

Home page of a Toronto private nursing website: a call button in the top bar, a contact button next to the phone number, and a section that explains what a concierge nurse is

1A call button sits in the top bar, so it stays in reach on every page.
2The phone number is written out next to the first button. A daughter calling at 10 pm can read it and dial.
3Right under the first screen the site explains what a concierge nurse is, because most families have never hired one.

"Is this covered?" comes first on almost every call

In Ontario a family can get home care two ways. A private agency's site has to say plainly which one it is.

A family asks: who pays for Mom's care?

Ontario pays, if she qualifies

A care coordinator from Ontario Health atHome assesses her needs. If she is eligible, the province pays for the home care in her plan. The number is 1-833-515-1234.

Source: ontario.ca, Home care for seniors

The family pays a private agency

The same Ontario page says you can also pay for your own care through private companies. That is your agency, and the family now wants to know how soon you can start and how your rates work.

This is the visitor your website is built for.

So on your site I put one short page that says you are a private agency, how your rates and minimum visits work, and how fast you can start. It also gives the Ontario Health atHome number for a family that has not been assessed yet, so nobody has to call you just to ask whether you are the government service.

Three people read the same home care site

Each one needs a different page first. I plan the menu around them, not around your org chart.

Who is reading

What they need first

Where it sits on the site

The adult childOn a phone, often late, after a hospital stay or a fall

Care by type (personal care, dementia care, overnight), the areas you cover, a number to call now

Home page and one page per care type

The older adultChoosing care for themselves, on a tablet, zoomed in

Large text, plain words, who the caregivers are, a short form instead of a long intake

Team page and a 4-field inquiry form

The referral sourceA discharge planner, a family doctor's office, a social worker

Your services in one list, your service area, a direct line and an email that gets answered

A "for professionals" page linked in the footer

Your caregiver's name

Personal support worker

Languages: English, Ukrainian
Works in: North York, Vaughan
Focus: Dementia care, overnight stays

Registered with HSCPOA. Check the public register

Let a family see who will come into the house

The second question after money is the stranger at the door. Ontario now keeps a public register of personal support workers, run by HSCPOA, and registered PSWs answer to its Code of Ethics.

On your caregiver page I can link each registered worker to that register, so a family checks it in one tap. Languages and work areas can sit next to it.

Agencies that move into licensed residences need more than this; I cover that on the page about websites for retirement homes.

More sites for clients whose customers decide under stress

A clinic patient, a family booking a notary for a parent, a household letting a cleaner in: each one checks who you are and looks for a fast way to call. More on clinics is on my page about websites for medical clinics.

Home page of a Toronto diabetes clinic website with a consultation button

Medical clinic, TorontoPatient education pages that answer questions before the first visit, and consultation booking

Home page of a Scarborough notary office website with services and booking

Booking site, ScarboroughAppointments that can be booked day or night

Home page of a Toronto cleaning company website

In-home cleaning, TorontoSEO and a rebuilt Google profile for a company whose staff work inside clients' homes

What two clients wrote on Google

"Today, it’s easy to make promises. What’s much harder is to keep them. That is exactly why working with Mr. Liubomyr and the team at LEAD Web Studio was such a refreshing experience. Every detail was carefully considered, every question was answered with patience. Finding people who genuinely care about the quality of their work is rare."
Liubov Tyma, Google review

"Very good website, thank you very much. Soft skills are also incredibly high!"
Alexei Bondar, Google review

Which package fits which agency

One payment, fixed in writing before I start. Full lists are on the pricing page.

One office, a few care services, families mostly call$899Up to 10 pages, contact form, Google Maps on the site
Several towns, a page per care type and per area, a careers page$1,499Up to 20 pages, blog, Google Business Profile linked in
Families book an assessment or fill in intake online$2,999Unlimited pages, custom forms, booking ready, schema markup

What agency owners ask me before a build

Have you built a home care website before?

Yes. I built the site of a private nursing and home care business in Toronto, with a page for each care service and short inquiry forms. The case study shows how it is put together.

What does a home care agency website cost?

$899, $1,499 or $2,999 CAD, paid once. Which one depends on the number of pages and on whether you take inquiries through booking or intake forms. The price is fixed in writing before I start.

How long until the site is live?

Usually 5 to 7 days after your service descriptions and photos are ready. Care pages often need one review round with your nursing lead, and I plan for it.

Can the same site recruit caregivers?

Yes. Job seekers get their own careers page and their own form, so applications never land in the inbox you use for families.

Can older visitors read and use the site?

I build for them from the start: strong contrast, text that scales when they zoom, forms that work with a keyboard and headings a screen reader can follow.

Where does a family's message go?

Straight to your email. I keep third-party tracking scripts away from inquiry forms, so what a family types about a parent's health is not sent to an ad network.

Do you work with agencies outside Toronto?

Yes, anywhere in Ontario. I'm in North York, so agencies in the GTA can meet me in person; everyone else works with me by phone and video. Toronto agencies can also read my page on home care websites in Toronto.

Some of the businesses I work with